The Corporate Affairs Commission (CAC) has disclosed that its newly launched Artificial Intelligence-powered business registration portal is now processing over 11,000 transactions daily, marking a major shift in Nigeria’s corporate registration landscape.
In a statement posted on its official X handle, the Commission acknowledged existing technical issues affecting user experience, particularly with identity verification and payment systems. However, it said efforts are ongoing to address these glitches.
Since the platform’s launch on June 30, the CAC said the AI-driven system has introduced significant efficiencies, including the issuance of business registration certificates within 30 minutes once a director’s National Identification Number (NIN) is verified.
The portal also allows entrepreneurs to search and test multiple business names without any upfront payment, a move aimed at lowering barriers to entry and encouraging formal business ownership.
“You can’t compare AI with humans for service delivery,” the Commission stated. “Last Friday alone, we received 8,000 name reservation requests — all processed the same day. That would have taken two weeks manually.”
The CAC attributed some of the system’s recent slowdowns to challenges from third-party platforms. For instance, the National Identity Management Commission (NIMC) portal has been offline for weeks, stalling automatic NIN verifications. Similarly, disruptions to the REMITA payment gateway and ProTax stamp duty platform have affected fee processing and remittances.
To mitigate these issues, the Commission said it is seeking Treasury approval for an alternative payment channel to ensure continuity during outages.
Security on the platform has also been enhanced, with the introduction of one-time passwords (OTPs) for all transactions to prevent unauthorised access.
The CAC added that a dedicated help desk now processes over 3,000 customer support emails daily, while regular software updates are being deployed to resolve system glitches and improve service delivery.
“The Commission is not unmindful of the fact that transition comes with challenges,” it stated. “With valuable feedback from stakeholders, we are confident of delivering better-quality service soon.”
